Privacy
Privacy Policy
How we collect, use, and protect your personal information.
Effective date: April 7, 2025 | Last updated: April 7, 2025
1. Who We Are
BYS Homes (“we,” “us,” or “our”) is a licensed real estate agency serving the greater Chicagoland area. Our website is located at byshomes.com. Questions about this policy may be directed to bhargav.realtorpro@gmail.com.
2. Information We Collect
Information you provide directly
When you submit a contact form on our website, we collect:
- Your name
- Phone number and/or email address
- Your general interest (buying, selling, or investing)
- Any message or notes you choose to include
By submitting a form, you expressly consent to being contacted by BYS Homes via phone, email, or SMS regarding your inquiry. You may opt out at any time by replying “STOP” to any text message or by emailing us at bhargav.realtorpro@gmail.com.
Information collected automatically
We use Google Analytics to understand how visitors interact with our website. This service collects anonymized, aggregated data including:
- Pages visited and time spent on each page
- Referring website or search query
- Browser type, device type, and general geographic region (city/country level)
- Session counts and bounce rates
We do not enable Google Analytics advertising features, remarketing, or User-ID tracking. IP addresses are anonymized. This data is used solely to improve the usability and content of our website. You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
3. Cookies
Our website uses cookies to provide basic functionality and collect the anonymized analytics described above. Specifically:
- Essential cookies — required for the website to function (e.g., session state).
- Analytics cookies — set by Google Analytics to measure website traffic and usage patterns. These cookies do not identify you personally.
We do not use advertising cookies, tracking pixels, or third-party remarketing tags. You can control or delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the website.
4. How We Use Your Information
We use the information collected to:
- Respond to your inquiry and provide real estate services you have requested
- Contact you by phone, email, or text in connection with your inquiry
- Improve the content, structure, and usability of our website
- Comply with applicable legal obligations
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only:
- With service providers who assist us in operating the website (e.g., email delivery, hosting) under strict confidentiality obligations
- When required by law, court order, or governmental authority
- In connection with a merger, acquisition, or sale of assets, where the acquiring party agrees to honor this policy
6. Data Retention
We retain contact form submissions for as long as necessary to fulfill your request and for a reasonable period thereafter for business records. Analytics data is retained per Google Analytics default settings (26 months). You may request deletion of your personal data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw consent to be contacted at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at bhargav.realtorpro@gmail.com.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the website after any update constitutes acceptance of the revised policy.
11. Contact Us
BYS Homes
21 N Broadway St, Ste. 2, Des Plaines, IL 60016
Phone: (510) 203-9270
Email: bhargav.realtorpro@gmail.com